Select Initiatives
A snapshot of the types of work I’ve led across healthcare and health tech organizations — spanning strategy, team formation, program leadership, and hands-on delivery.
Strategy & Team Formation
Standing up new capabilities, clarifying ownership, and building teams or operating models where structure did not yet exist.
Programs & Delivery
Leading ongoing, multi-workstream efforts that require coordination across teams, sustained ownership, and scalable execution.
Projects & Transformations
Driving time-bound initiatives and major change efforts, from implementation through adoption.
Pilots & Evaluation
Designing and evaluating pilots, assessing impact and ROI, and supporting leadership decisions about what to scale, change, or stop.
Standing Up a Customer Delivery PMO
Strategy & Team Formation
PMO · Operating Model · Governance · Scaling Teams · Delivery Operations
Established a new PMO to bring structure and visibility to a growing customer delivery organization. Defined governance, roles, tooling, and executive reporting to support execution across a portfolio of initiatives. Scaled the function from a small team to a multi-manager organization supporting delivery across 20+ health system customers.
Building a Product Augmentation Function
Strategy & Team Formation
Strategy · Team Formation · Cross-Functional Alignment · Product Launches · Resourcing
After repeatedly supporting product-led launches, identified a gap in how new devices and services were delivered to customers. Partnered with Product leadership to define scope, clarify ownership, and build the case for additional headcount. Created a dedicated “Product Augmentation” team within Customer Delivery to support launches at scale.
Scaling Professional Services Through Capacity & Demand Planning
Programs & Delivery
Capacity Planning · Demand Forecasting · Professional Services · Portfolio Management · Operational Scale
Designed and launched a capacity and demand management process to improve forecasting and workload balance across Professional Services. Built dashboards that surfaced resourcing constraints, delivery risk, and throughput. Enabled leadership to plan staffing and delivery across a multi-million-dollar services portfolio.
Implementing Remote Patient Monitoring at Scale
Projects & Transformations
Digital Health · RPM · SaaS Delivery · Clinical Workflows · Regulated Environments
Co-led end-to-end implementation of remote patient monitoring solutions across multiple health systems. Coordinated delivery teams, clinical stakeholders, and product partners to support launches and adoption. Supported RPM delivery across 20+ health systems and sustained a multi-million-dollar implementation portfolio.
Evaluating EHR Clinical Workflow Optimization Programs
Pilots & Evaluation
Pilots · ROI Evaluation · Clinical Operations · Vendor Management · Decision Support
Managed and evaluated clinical workflow optimization programs, including medical scribe initiatives, across multiple departments. Oversaw vendors, budgets, and performance while partnering with clinical and executive stakeholders. Supported decisions to expand, refine, or sunset programs based on ROI and operational impact.
Leading Ambulatory EHR Transformations
Projects & Transformations
EHR · Clinical Transformation · Change Management · Ambulatory Care · Health IT
Led ambulatory EHR implementations supporting clinicians and operational teams across multiple specialties. Coordinated workflow design, training, and readiness through go-live and adoption. Supported large-scale clinical change efforts affecting 1,700+ physicians across 15 specialties.
